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2.1

Infinity Dish is not Dish Network. They are a 3rd party selling Dish Network packages.

I entered my information on the Frontier website, because I wanted to purchase a tv/internet bundle with Frontier. Infinity Dish called me back. I told the agent, Devon, that I was looking to bundle with Frontier and I did not want Dish. Devon told me that they partner with Frontier, but that Dish provides the tv service, not Frontier.

I told him that I had Frontier 8 months ago and I had tv. Devon reiterated that Dish is the tv provider for Frontier. Infinity Dish lied to me to get me to sign a 2 year agreement! Do NOT use their service.

InfinityDish.com cannot be trusted!!!! They will do anything to sell you a package. It was not until later, when Frontier came to connect my internet, that I realized Frontier did in fact offer tv services and that I did not need to order Dish Network. I called Dish to complain, but they will not let me out of my contract without paying their $480 termination fee.

They instructed me to contact Infinity Dish It was awful! After several hours on the phone asking Infinity Dish to waive my cancellation fee, requesting the initial call where Devon lied to me and tricked into a 2 year agreement with Dish, I was told that my complaints were โ€œinvalidโ€! I was also told that I couldnโ€™t expect Infinity Dish to tell me that I could get my tv through Frontier because Frontier is their competitor. They said that no company is going to tell you to go to their competition!!!

Let me say again...DO NOT GO THROUGH INFINITY DISH!!! Look them up!

They are lairs! You have many other options.

Reason of review: Was tricked into contract.

Monetary Loss: $480.

Preferred solution: Full refund.

Infinity Dish Pros: I dont like.

Infinity Dish Cons: Will not let me out of my contract.

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I am also upset with Dish. I signed up for a flex pack, $39.99 and for 6 months was overcharged at a $57.00 rate.

I spent 3 hrs on the phone yesterday with several agents with no satisfaction. I wanted to cancel but the agent said it would cost me 800.00 if I signed a contract. My husband signed the handheld machine when the installer said he had to have a signature to get paid. His signature was put on the whole contract without our knowledge.

FRAUD eh. Not according to them

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